MyFAQ vs Responsive (RFPIO)
Responsive — the platform most people still call RFPIO — is one of the two platforms that defined enterprise response management. It is mature, deeply integrated, and built for organisations that run bids as a formal, governed process across a large team. It is also priced like that: per named user, quote-based, with an implementation engagement in front of it. MyFAQ approaches the same work from the other end. It is AI-native, sold as one subscription for the whole company from $50 a month, starts the day you sign up, and is built for teams whose responses cross languages, regions and product lines.
you run a large, formal bid organisation, need mature governance and reporting across dozens of seats, and have budget for a five-figure annual contract plus implementation.
you want cited, verified answers without a per-seat licence or an implementation project — and especially if you need to choose your data region, respond in several languages, or make sure a multi-product questionnaire is answered from the right product's evidence.
What Responsive (RFPIO) is genuinely good at
- Mature governance: role assignment, formal project management, source-controlled content generation, and reporting refined over more than a decade.
- Breadth of integration into large enterprise stacks.
- A large installed base and a deep partner and consulting ecosystem — for a fifty-person response organisation with established process, that ecosystem is a real asset.
- Handles very high volumes with the process controls large enterprises are audited on.
Where MyFAQ is different
Buyer context never becomes your proof.
Your prospect's RFP shapes how an answer is written — its tone, its scope, its terminology. It never counts as evidence that you hold a capability. The two roles are separated and labelled in every citation, and on shared channels the buyer's material is excluded from the answer entirely.
Your data region, your languages.
Choose EU or US at sign-up; documents, questionnaires, indexes and history stay there. Six interface languages, answers in 140+, and evidence written in one language can answer a question asked in another — so you don't maintain one library per market.
The right product's evidence answers.
MyFAQ reads the whole questionnaire to work out which product or module is under review, then prefers evidence for that subject. If you sell more than one thing, this is the difference between a true answer and a true answer about the wrong product.
No librarian required.
Categories, languages and descriptions are set on upload. Text inside scanned pages and screenshots becomes searchable. Near-duplicate Q&A merges instead of piling up. An uploaded spreadsheet is routed by what's actually in it — completed questionnaire, data table, or a form that still needs answering.
Feature comparison
| Comparison dimension | MyFAQ | Responsive (RFPIO) |
|---|---|---|
| Product generation | AI-native | Response management platform with AI added |
| Pricing model | One subscription per company | Per named user |
| Published pricing | $50 / $100 / $200 per month | Quote-based |
| Independent contract data | — | Median $14,750/yr, range $5,518–$40,303 (Vendr, 133 purchases) |
| Implementation | None — self-serve | Commonly 20–40% of first-year subscription |
| Reviewers and SMEs | Included | Additional licences |
| Source citations on AI answers | Yes | Yes — cited sources via Ask by Responsive |
| Certifications | Not yet — see note below | SOC 2, ISO 27001, ISO 27701, ISO 42001, CSA STAR Level 1 |
| Customer-facing trust centre | No | Yes — Trust Center product |
| Buyer context separated from company evidence | Yes, labelled in every citation | Not documented publicly |
| Multi-product evidence selection | Yes | Not documented publicly |
| Data region chosen at sign-up | EU or US | Not documented publicly |
| Interface languages | 6 | Not documented publicly |
| Answer languages | 140+ | Multilingual content storage; no published language list |
| Cross-language evidence reuse | Yes | Not documented publicly |
| Knowledge base curation | Automatic on upload | Content library maintenance is an ongoing role |
| Google Chat assistant | Yes | Not documented publicly |
| Onboarding | Self-serve, zero-touch | Sales-led, professional services |
| Renewal escalator | None on published tiers | 3–7% typical under auto-renewal |
Competitor information last verified: September 13, 2026. MyFAQ figures are published list prices for a whole-company subscription. Competitor figures are quote-based unless marked as published; medians are drawn from independent buyer-transaction data, not from list price.
Pricing
FAQ Starter
$50/mo
5000 credits · up to 5 users · 25 documents
FAQ Standard
$100/mo
10000 credits · up to 10 users · 50 documents
FAQ Enterprise
$200/mo
20000 credits · up to 20 users · 100 documents
1,000 additional credits for $10 (or €10), on any plan. First month free on every plan.
One subscription per company — never priced per user. Credits are shared across all company users.
When Responsive (RFPIO) is the better choice
If you have a dedicated bid team of twenty or more, established process documentation, an audit regime that specifies the platform, and an existing content library with years of governance around it, Responsive's maturity is worth paying for. If your procurement requires a vendor with a decade-plus track record and a large reference base in your sector, that is a legitimate criterion and Responsive meets it. And if your responses are entirely in English, for a single product, hosted wherever the vendor prefers, then three of MyFAQ's four main advantages simply don't apply to you.
When teams move to MyFAQ
The pattern is consistent. The contract comes up for renewal with a 3–7% uplift. Someone adds up the licence, the seats that were bought for people who log in twice a quarter, the support tier and the fraction of a salary that goes into curating the library — and the total is five figures for work that an AI-native platform now does without any of it. The trigger is usually a second condition arriving at the same time: a European customer asking where the data sits, a tender that has to be answered in German, or a second product line whose questionnaires keep getting answered with the first product's numbers.
Already on Responsive (RFPIO)?
Export your content library, upload it, and answer a real questionnaire the same day. First month free.
Run both in parallel on one live questionnaire before you decide. It's the only test that means anything.
FAQ
How much does Responsive actually cost?
Responsive does not publish pricing. Vendr's analysis of 133 buyer transactions puts the median annual contract at $14,750, with a range of $5,518 to $40,303, on a per-named-user model. Implementation commonly adds 20–40% of the first-year subscription, premium support 10–20%, and renewals typically rise 3–7% a year.
Can we import our Responsive content library?
Yes. Export your Q&A content and reference documents and upload them. MyFAQ sets categories, detects languages, drafts missing descriptions and merges near-duplicate Q&A pairs on ingestion, so the library arrives organised rather than needing to be rebuilt.
Is MyFAQ enterprise-ready?
MyFAQ bietet Datentrennung auf Unternehmensebene, Rollen- und Berechtigungsverwaltung, Dokumentvertraulichkeitsstufen, SSO über Google und Microsoft, und ein unveränderliches Prüfprotokoll über jede Phasenänderung und Dokumentgenerierung. Zu Zertifizierungen: MyFAQ besitzt derzeit keine SOC-2-Type-II- oder ISO-27001-Zertifizierung. Wenn Ihr Beschaffungsprozess eine Zertifizierung erfordert, die wir noch nicht haben, sagen Sie uns das früh — wir sagen es lieber gleich, als Ihren Bewertungszyklus zu verschwenden.
Does MyFAQ cite sources?
Every answer carries its citations and a confidence indicator, and the confidence is reduced when an answer relies on reasoning beyond a directly cited source rather than presenting false certainty.
We sell several products — will it answer about the right one?
Yes. MyFAQ reads the questionnaire as a whole to identify which product or module is under review, and prefers evidence matching that subject.
Sources
- Median annual contract $14,750; range $5,518–$40,303; 133 purchases; per-named-user — vendr.com/marketplace/responsive, verified 2026-09-13
- Implementation 20–40% of yr 1; premium support 10–20%; renewals 3–7% — vendr.com/marketplace/responsive, verified 2026-09-13
- SOC 2, ISO 27001, ISO 27701, ISO 42001, CSA STAR Level 1, GDPR, CCPA — responsive.io/security, verified 2026-09-13
- Trust Center product; “Ask by Responsive” answers backed by cited sources — responsive.io/product/trust-center, verified 2026-09-13
All product names, logos and brands are property of their respective owners. Comparisons are based on publicly available information as of the dates shown.