MyFAQ vs Loopio
Loopio built the content-library model that most of this market still runs on: a structured, well-governed library of approved answers, with collaborative workflow around it. It works, and for teams with the discipline to maintain it, it works well. That last clause is the whole comparison. Loopio's own strength depends on somebody keeping the library current, and its pricing multiplies across seat types — standard users, library users, contributors — until the annual number is substantial. Independent buyer data puts the median Loopio contract at $24,100 a year. MyFAQ takes the opposite approach: the library organises itself on upload, and the entire company shares one subscription starting at $50 a month.
you have an established proposal operation, a content library you already trust, and the people to keep it curated — its workflow and library governance are genuinely strong.
you would rather the platform maintain the library than hire someone to, if you want reviewers in the loop without buying them seats, and if your responses cross languages, regions or product lines.
What Loopio is genuinely good at
- The best-known structured content library in the category, with mature governance around ownership and review cycles.
- Collaborative workflow that large proposal teams find familiar and well-organised.
- Established integrations and a deep base of customers and expertise in proposal operations.
- Linked citations on every statement and a Confidence Pulse score covering accuracy, trust and completeness — Loopio is not a legacy tool with AI bolted on the side.
- Freshness Score and scheduled SME re-validation — a real answer to library decay, and something MyFAQ does not currently offer.
Where MyFAQ is different
Buyer context never becomes your proof.
Your prospect's RFP shapes how an answer is written — its tone, its scope, its terminology. It never counts as evidence that you hold a capability. The two roles are separated and labelled in every citation, and on shared channels the buyer's material is excluded from the answer entirely.
Your data region, your languages.
Choose EU or US at sign-up; documents, questionnaires, indexes and history stay there. Six interface languages, answers in 140+, and evidence written in one language can answer a question asked in another — so you don't maintain one library per market.
The right product's evidence answers.
MyFAQ reads the whole questionnaire to work out which product or module is under review, then prefers evidence for that subject. If you sell more than one thing, this is the difference between a true answer and a true answer about the wrong product.
No librarian required.
Categories, languages and descriptions are set on upload. Text inside scanned pages and screenshots becomes searchable. Near-duplicate Q&A merges instead of piling up. An uploaded spreadsheet is routed by what's actually in it — completed questionnaire, data table, or a form that still needs answering.
Feature comparison
| Comparison dimension | MyFAQ | Loopio |
|---|---|---|
| Product generation | AI-native | Content library with AI added |
| Pricing model | One subscription per company | Per user, differentiated by seat type |
| Published pricing | $50 / $100 / $200 per month | Quote-based |
| Independent contract data | — | Median $24,100/yr, range $11,770–$59,366 (Vendr, 267 purchases) |
| Read-only and contributor seats | Included | Separately licensed |
| Entry commitment | From 1 user | Foundations tier starts at 10 seats |
| Library organised on upload | Yes — category, language, description, OCR | Structured library, curated by the team |
| Content freshness signalling | Not currently | Yes — Freshness Score and scheduled SME reviews |
| Duplicate Q&A handling | Near-duplicates merged automatically | Manual review cycles |
| Source citations on AI answers | Yes | Yes — “every statement includes linked citations” |
| Confidence per answer | Yes, reduced when an answer outruns its source | Yes — Confidence Pulse (accuracy / trust / completeness) |
| Certifications | Not yet — see note below | SOC 2 Type II (annual), ISO 42001, CSA STAR, ISO 27001-based ISMS |
| Buyer context separated from company evidence | Yes, labelled in every citation | Not documented publicly |
| Multi-product evidence selection | Yes | Not documented publicly |
| Data region chosen at sign-up | EU or US | Not documented publicly (AWS, multi-AZ) |
| Interface languages | 6 | Not documented publicly |
| Content languages | 140+ | 5 — EN, FR, DE, PT, ES |
| Cross-language evidence reuse | Yes | Yes — cross-language answer suggestion |
| Onboarding | Self-serve, zero-touch | Sales-led |
Competitor information last verified: September 13, 2026. MyFAQ figures are published list prices for a whole-company subscription. Competitor figures are quote-based unless marked as published; medians are drawn from independent buyer-transaction data, not from list price.
Pricing
FAQ Starter
$50/mo
5000 credits · up to 5 users · 25 documents
FAQ Standard
$100/mo
10000 credits · up to 10 users · 50 documents
FAQ Enterprise
$200/mo
20000 credits · up to 20 users · 100 documents
1,000 additional credits for $10 (or €10), on any plan. First month free on every plan.
One subscription per company — never priced per user. Credits are shared across all company users.
When Loopio is the better choice
If your content library is already excellent, already governed, and already owned by someone whose job that is, Loopio is built around exactly that asset and you would be giving up real workflow maturity to leave. If your organisation needs granular seat-type distinctions — full editors, read-only viewers, limited contributors, each with its own permissions and its own price — Loopio models that more finely than a flat company subscription does. And if you are buying on category leadership and reference customers, Loopio has both.
When teams move to MyFAQ
Two triggers, usually together. The first is the librarian: the library degrades when the person maintaining it moves on, and answers start coming back stale. The second is the seat maths — the moment you want subject-matter experts reviewing their own domain's answers, you are buying licences for people who will use the product for twenty minutes a month. MyFAQ removes both: ingestion organises the library, and the subscription covers the company rather than the headcount.
Already on Loopio?
Export your content library, upload it, and answer a real questionnaire the same day. First month free.
Run both in parallel on one live questionnaire before you decide. It's the only test that means anything.
FAQ
How much does Loopio cost?
Loopio does not publish pricing. Vendr's analysis of 267 buyer transactions puts the median annual contract at $24,100, with a range of $11,770 to $59,366. Pricing is per user and differentiated by seat type, with read-only library users and limited contributors licensed separately. Annual increases typically run 3–5%.
Can we import our Loopio library?
Yes. Export your content and upload it. Categories, languages and missing descriptions are set automatically on ingestion, and near-duplicate Q&A pairs are merged rather than imported as separate entries — so a library that accumulated duplicates over the years arrives cleaner than it left.
Do we still need someone to maintain the knowledge base?
Far less. MyFAQ handles categorisation, language detection, description drafting, text inside scanned pages, and duplicate merging at upload. Humans stay in the loop where it matters — approving answers and clearing which sources may be cited — not on filing.
Does MyFAQ handle security questionnaires as well as RFPs?
Yes, and DDQs and vendor assessments, in the same workspace with the same evidence rules.
Can occasional reviewers use MyFAQ without extra cost?
Yes. The subscription covers the company within its plan capacity rather than charging per named user.
Sources
- Median annual contract $24,100; range $11,770–$59,366; 267 purchases — vendr.com/marketplace/loopio, verified 2026-09-13
- Seat types priced separately; annual uplift 3–5% — vendr.com/marketplace/loopio, verified 2026-09-13
- Foundations tier starts at 10 seats — sifthub.io/best-ai-rfp-software, verified 2026-09-13
- “Every statement includes linked citations”; Confidence Pulse; Freshness Score; automated content reviews for SME re-validation — loopio.com/platform/confident-answers/, verified 2026-09-13
- Multi-Language Library covering five languages with cross-language answer suggestion — loopio.com/blog/loopio-support-global-sales-proposal-teams/, verified 2026-09-13
- SOC 2 Type II (annual audit), ISO 27001-based ISMS, ISO 42001, CSA STAR, GDPR, CCPA, AWS multi-AZ, TLS 1.2 / AES-256 — loopio.com/platform/security/, verified 2026-09-13
All product names, logos and brands are property of their respective owners. Comparisons are based on publicly available information as of the dates shown.