MyFAQ vs Conveyor
Conveyor is built around a specific and well-chosen idea: publish a trust centre so buyers can self-serve your security posture, and automate the questionnaires that arrive anyway. For a security team whose main problem is inbound security review, that is the right shape of product, and the free trust-centre tier is a genuinely useful on-ramp. MyFAQ is a wider product on a narrower axis — it does not publish a trust centre, and it does handle the full RFx surface: RFPs, RFIs, DDQs and security questionnaires in one workspace, across languages and regions, with a guided bid lifecycle around them.
your primary need is a customer-facing trust centre, with security-questionnaire automation attached to it.
the same team answers RFPs and DDQs as well as security questionnaires, works in more than one language, or needs to choose where its data lives.
What Conveyor is genuinely good at
- A trust centre and questionnaire automation in one product — the right pairing for a security-led team.
- A free tier for the trust centre, which lowers the barrier to starting properly.
- No per-user fees, no integration charges: “you pay for AI that does work for you” is an honest model.
- Conflict identification and red-flag detection across responses.
Where MyFAQ is different
Buyer context never becomes your proof.
Your prospect's RFP shapes how an answer is written — its tone, its scope, its terminology. It never counts as evidence that you hold a capability. The two roles are separated and labelled in every citation, and on shared channels the buyer's material is excluded from the answer entirely.
Your data region, your languages.
Choose EU or US at sign-up; documents, questionnaires, indexes and history stay there. Six interface languages, answers in 140+, and evidence written in one language can answer a question asked in another — so you don't maintain one library per market.
The right product's evidence answers.
MyFAQ reads the whole questionnaire to work out which product or module is under review, then prefers evidence for that subject. If you sell more than one thing, this is the difference between a true answer and a true answer about the wrong product.
No librarian required.
Categories, languages and descriptions are set on upload. Text inside scanned pages and screenshots becomes searchable. Near-duplicate Q&A merges instead of piling up. An uploaded spreadsheet is routed by what's actually in it — completed questionnaire, data table, or a form that still needs answering.
Feature comparison
| Comparison dimension | MyFAQ | Conveyor |
|---|---|---|
| Entry price | $50/month | Free tier (trust centre only); Business from $9,600/yr |
| Questionnaire automation on the free tier | First month free, full product | Not included |
| Scope | RFPs, RFIs, DDQs, security questionnaires | Trust centre plus security questionnaires, secondary RFP |
| Customer-facing trust centre | No | Yes |
| Guided bid lifecycle with brief and response pack | Yes | Partial |
| Executive summary deliverable | Yes | Not documented publicly |
| Buyer context separated from company evidence | Yes | Not documented publicly |
| Multi-product evidence selection | Yes | Not documented publicly |
| Data region | EU or US, chosen at registration | US only — no documented EU hosting option |
| CLOUD Act exposure for EU customers | Avoidable by choosing the EU region | Applies — US-hosted data |
| NIS2 / DORA addressed publicly | Not yet published on our side either | No public reference |
| Certifications | Not yet — see note below | SOC 2 |
| Interface languages | 6 | Not documented publicly |
| Answer languages | 140+ | Not documented publicly |
| Assistant in Teams and Google Chat | Yes | Not documented publicly |
| Users | Per plan capacity | Unlimited seats |
Competitor information last verified: September 13, 2026. MyFAQ figures are published list prices for a whole-company subscription. Competitor figures are quote-based unless marked as published; medians are drawn from independent buyer-transaction data, not from list price.
Pricing
FAQ Starter
$50/mo
5000 credits · up to 5 users · 25 documents
FAQ Standard
$100/mo
10000 credits · up to 10 users · 50 documents
FAQ Enterprise
$200/mo
20000 credits · up to 20 users · 100 documents
1,000 additional credits for $10 (or €10), on any plan. First month free on every plan.
One subscription per company — never priced per user. Credits are shared across all company users.
When Conveyor is the better choice
If a trust centre is on your roadmap, Conveyor does something MyFAQ does not do at all — we are not going to argue you out of a requirement we don't meet. If your team is security-only, English-language, US-based, and RFPs are somebody else's problem, Conveyor is squarely built for you.
When teams move to MyFAQ
When the same people end up answering the RFP as well as the security questionnaire, which is what happens in most companies under about a thousand people. When the questionnaires arrive in French or German. When the answers have to be traceable to approved company evidence rather than to anything the buyer wrote. And when $9,600 a year is the wrong order of magnitude for the volume involved. The European argument is the decisive one here: Conveyor's public material references no EU data centres, EMEA regions or residency choices anywhere, which for an EU customer means data held in the US and therefore reachable under the CLOUD Act — precisely the finding that ends a vendor assessment in regulated European sectors.
Already on Conveyor?
Export your content library, upload it, and answer a real questionnaire the same day. First month free.
Run both in parallel on one live questionnaire before you decide. It's the only test that means anything.
FAQ
Does MyFAQ offer a trust centre?
No. MyFAQ automates answering across RFPs, RFIs, DDQs and security questionnaires. If a public trust centre is a requirement, Conveyor is purpose-built for it and some teams run both.
How much is Conveyor?
A free tier covers the trust centre with 10 credits a month and no questionnaire automation or integrations. The Business tier starts at $9,600 a year with unlimited seats, 100 trust-centre credits, 20 questionnaire credits and 10 RFP projects. Enterprise is custom.
Which is better for DDQs and vendor due diligence?
Both handle them. MyFAQ adds evidence-role separation, multilingual answering and a guided project lifecycle with a response pack that attaches every cited document automatically.
Sources
- Free trust-centre tier (10 credits/mo, no questionnaire automation or integrations); Business from $9,600/yr with unlimited seats, 100 trust-centre credits, 20 questionnaire credits, 10 RFP projects; no per-user fees — conveyor.com/pricing, verified 2026-09-13
- No EU hosting option; no mention of EU data centres, EMEA regions, or data residency options anywhere in public documentation; US-based and subject to the CLOUD Act; no public reference to NIS2 or DORA — orbiqhq.com/comparisons/conveyor-alternative, verified 2026-09-13
All product names, logos and brands are property of their respective owners. Comparisons are based on publicly available information as of the dates shown.