MyFAQ vs Arphie
Arphie is one of the stronger AI-native entrants and a fair comparison for MyFAQ: both generate cited answers with visible confidence, both handle knowledge deduplication, and both reject the idea that answering questionnaires should require a quarter-long implementation. Arphie reports onboarding in under a week for migrations, which is a serious claim and a real advantage over Generation 1. The two differences that decide most evaluations are commercial transparency — Arphie does not publish pricing — and reach: data region, language coverage, and what happens on a multi-product questionnaire.
you want an AI-native questionnaire platform with guided onboarding and are comfortable with a quote-based commercial process.
you want to see the price before the call, choose your data region, answer in six interface languages and 140+ answer languages, and keep buyer documents strictly separate from your capability evidence.
What Arphie is genuinely good at
- Source-cited answers with confidence visibility — the right defaults for this category.
- Knowledge management with deduplication, so libraries stay clean as they grow.
- Guided onboarding reported at under a week for migrations.
- SOC 2 Type 2 with annual audits, annual third-party penetration testing, broad SSO support, and zero-data-retention agreements with their model providers.
- A clear focus on security questionnaires, done properly rather than as a side feature.
Where MyFAQ is different
Buyer context never becomes your proof.
Your prospect's RFP shapes how an answer is written — its tone, its scope, its terminology. It never counts as evidence that you hold a capability. The two roles are separated and labelled in every citation, and on shared channels the buyer's material is excluded from the answer entirely.
Your data region, your languages.
Choose EU or US at sign-up; documents, questionnaires, indexes and history stay there. Six interface languages, answers in 140+, and evidence written in one language can answer a question asked in another — so you don't maintain one library per market.
The right product's evidence answers.
MyFAQ reads the whole questionnaire to work out which product or module is under review, then prefers evidence for that subject. If you sell more than one thing, this is the difference between a true answer and a true answer about the wrong product.
No librarian required.
Categories, languages and descriptions are set on upload. Text inside scanned pages and screenshots becomes searchable. Near-duplicate Q&A merges instead of piling up. An uploaded spreadsheet is routed by what's actually in it — completed questionnaire, data table, or a form that still needs answering.
Feature comparison
| Comparison dimension | MyFAQ | Arphie |
|---|---|---|
| Published pricing | $50 / $100 / $200 per month | Not published |
| Self-serve start without a sales call | Yes | Not documented publicly |
| Free entry | First month free | Not documented publicly |
| Source-cited answers | Yes | Yes |
| Confidence per answer | Yes | Yes |
| Knowledge deduplication | Yes | Yes |
| Buyer context separated from company evidence | Yes | Not documented publicly |
| Multi-product evidence selection | Yes | Not documented publicly |
| Data region chosen at sign-up | EU or US | Not documented publicly |
| Interface languages | 6 | Not documented publicly |
| Answer languages | 140+ | Not documented publicly |
| Cross-language evidence reuse | Yes | Not documented publicly |
| Text inside scanned pages searchable | Yes | Not documented publicly |
| Certifications | Not yet — see note below | SOC 2 Type 2, audited annually |
| Independent penetration testing | Not yet | Annual third-party |
| Model providers' data retention | See our security notes | Zero-retention agreements with OpenAI and Anthropic |
| Assistant in Teams and Google Chat | Yes | Not documented publicly |
| Guided bid lifecycle with brief and response pack | Yes | Partial |
Competitor information last verified: September 13, 2026. MyFAQ figures are published list prices for a whole-company subscription. Competitor figures are quote-based unless marked as published; medians are drawn from independent buyer-transaction data, not from list price.
Pricing
FAQ Starter
$50/mo
5000 credits · up to 5 users · 25 documents
FAQ Standard
$100/mo
10000 credits · up to 10 users · 50 documents
FAQ Enterprise
$200/mo
20000 credits · up to 20 users · 100 documents
1,000 additional credits for $10 (or €10), on any plan. First month free on every plan.
One subscription per company — never priced per user. Credits are shared across all company users.
When Arphie is the better choice
If your evaluation is US-based, English-language, single-product, and you are buying enterprise-style with a sales process anyway, Arphie's onboarding record and questionnaire focus make it a strong candidate and the residency and language arguments do not apply to you. Their sub-week migration claim is also a direct answer to the biggest fear in switching platforms, and worth testing against ours on a real library.
When teams move to MyFAQ
Two reasons, consistently. The first is that they can start without talking to anyone, at a price they can see, and find out in an afternoon whether it works on their actual questionnaire. The second is European reach — region choice, interface languages, and answers in the buyer's language drawn from evidence written in another.
Already on Arphie?
Export your content library, upload it, and answer a real questionnaire the same day. First month free.
Run both in parallel on one live questionnaire before you decide. It's the only test that means anything.
FAQ
How much does Arphie cost?
Arphie does not publish pricing; it is quote-based. MyFAQ publishes $50, $100 and $200 per month for the whole company, with the first month free.
Do both cite sources on every answer?
Yes. Both are AI-native and treat per-answer citations as a default rather than an add-on.
What does MyFAQ add on trust?
Evidence-role separation: the buyer's own documents shape how an answer is written but can never be cited as proof that your company holds a capability, and on shared channels buyer material is excluded from the answer entirely.
Which is better for a multilingual team?
MyFAQ — six interface languages, answers in 140+, a separate working language and buyer-facing response language per bid, and translation inside the review screen with quality guardrails.
Sources
- Source-cited answers; confidence visibility; deduplication; <1 week migration onboarding; pricing not published — sifthub.io/blog/arphie-pricing-features-reviews, verified 2026-09-13
- SOC 2 Type 2 with annual independent audit; TLS 1.2 / AES-256; annual third-party penetration testing; SSO via SAML 2.0, Google, Okta, OneLogin, Azure, ADFS; zero-data-retention agreements with OpenAI and Anthropic — arphie.ai/security, verified 2026-09-13
All product names, logos and brands are property of their respective owners. Comparisons are based on publicly available information as of the dates shown.